YOUR QUESTIONS, OUR ANSWERS
Before you drop us a message, learn more about us below
OUR EXPERTISE
At Uniauto, we understand that your reputation depends on the quality and reliability of the products you offer. With over 40 years of experience in the industry, we focus on delivering high-quality, durable wheel accessories and lug nuts that keep your operations running smoothly.
We provide a peace of mind by ensuring your supply chain remains dependable, your customers stay satisfied, and your business continues to grow.
Choosing unreliable suppliers can lead to unsafe components, frustrated clients, inconsistent packaging, and costly returns. Even worse, poor-quality products can damage your reputation, reduce sales, and waste valuable time resolving issues. With us, you can count on consistent quality, reliability, and a long-term partnership that helps you avoid these risks and focus on what matters most — your business success.
Taiwan upholds stricter quality standards, particularly in material sourcing and manufacturing consistency.
Unlike neighbouring countries, where recycled steel is commonly used — often with uncertain composition and substandard quality — we source high-grade steel to ensure durability and reliability.
We also emphasize consistent thread tensile strength, proper torque specifications, and precise clamping force to guarantee performance and safety.
Additionally, our CASS (Copper Accelerated Acetic Acid Salt Spray) testing standards exceed those of many suppliers, which typically range from 48 to 72 hours only.
(Please review more info under TESTING & SOLUTIONS below)
QUALITY ALLOYS
We use high-strength, cold-forged 7075 aluminum alloy, renowned for its durability, and long-lasting performance.
Our lugs typically require a torque of 100-180Nm, depending on the product and vehicle specifications.
For optimal clamping force, we recommend following the vehicle manufacturer’s guidelines.
We use low to medium carbon steels for lugs and bolts, they're heat-treated to achieve a hardness Grade of 8 to 12. The hardness varies by application, with aluminum alloys and steel products treated accordingly for optimal performance.
TESTING & SOLUTIONS
Our products feature thread tensile strengths ranging from Grade 8 to 12.9, tailored to meet client-specific applications and requirements.
We adhere to strict CASS (Copper Accelerated Acetic Acid Salt Spray) testing standards, ensuring durability across various finishes:
- ED & Zinc: 96+ hours
- Chrome: 144+ hours
- Black Chrome: 196+ hours
All finishes withstand these durations without significant corrosion.
Yes, we are ISO 9001:2015 and ISO 14001:2015 certified, guaranteeing strict quality control, climate change considerations and efficiency at every stage of production.
These certifications ensure our commitment to high manufacturing standards and customer satisfaction.
For more details, scroll to the end of this FAQ page to view our ISO certificate.
MOQ (MINIMUM ORDER QUANTITY)
Our typical MOQ is 4000 pcs per SKU, though we are open to discussing flexible options based on specific needs.
If you’re unable to meet the MOQ, we can still explore potential solutions, including sample orders or collaborative production runs.
Please contact us directly for more details.
Yes, we maintain a limited stock of ready-to-ship finished goods.
Please inquire about availability for your specific requirements.
PRODUCTION & NEW PRODUCT LEAD TIME
For standard lug nuts, it requires 40-50 days to produce upon confirmation.
For lug bolts and lock sets, it requires 75-80 days to produce.
Once detailed drawings and pricing are confirmed, the new tooling will take 30-35 days to complete.
A first sample will be provided for approval within 10-14 days before mass production begins.
Yes, our workflow chart varies depending on the product type.
We adhere to ISO standards and Toyota’s Production System.
Please contact us for more details.
PRODUCT WARRANTY
- Chrome / Black Chrome: 2 years
- ED & Zinc Coating: 1 year
To initiate an RMA, submit a claim with the Purchase Order number and detailed photos of the defect.
We usually ask for defective goods to be returned to us for inspection first.
Once approved, we will replace or credit the product at no cost.
Yes, in the unlikely event of an accident caused by our product, our policy provides coverage of up to US$1M in damages. Coverage may vary by market — please contact us for more details.
SHIPPING & LOGISTICS
Yes, our logistics partner in Taiwan provides full freight services under FOB, DAP, and DDP terms.
We also offer consolidation options if you are working with other suppliers within Taiwan.
North America (West Coast): 14-20 days to port + 7-10 days for customs clearance & delivery
North America (East Coast): 30-40 days to port + 7-10 days for customs clearance & delivery
South America: 45-50 days to port + 2 weeks for customs clearance & delivery
Europe: 30-35 days to port + 10-14 days for customs clearance & delivery
Middle East: 21-30 days to port + 10-14 days for customs clearance & delivery
India: 30-35 days to port + 10-14 days for customs clearance & delivery
Japan: 5-7 days to port + 7 days for customs clearance & delivery
Southeast Asia: 7-10 days to port, up to 14 days for customs clearance & delivery
Australia: 21-30 days to port + 7-10 days for customs clearance & delivery
For all other locations, please contact us for more details.
Yes, we can provide a COO upon request. Please contact us for more details.
Yes, should you require assistance with customs clearance, we can certainly provide the necessary documents and support. This service comes with an extra charge — feel free to reach out for more details.
ISO CERTIFICATION
The internationally recognised
ISO 9001:2015 and ISO 14001:2015 certifications reflect our commitment to maintaining the highest standards in quality management and environmental responsibility.


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